Zerrendatu Kongresuak-Ingeniaritza honen arabera: egilea "39e65d7be8e4f6191e32fd7d759bb15e"
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Addressing the Patient Experience through Human-Centred Design: A Scoping Review
Garcia-Lopez, Maitane; Val, Ester; Iriarte, Ion; Gonzalez-de-Heredia, Arantxa (Ubiquity Press, 2023) -
Aesthetic interaction consistency: exploring the foundation for static and dynamic aesthetics
Gonzalez Ochoantesana, Itsaso; Val, Ester; Justel Lozano, Daniel; Iriarte, Ion; Lasa, Ganix (The Design Society, 2018)Aesthetics is a powerful means for creating consistency across a product range. During the design process consistency is subject to risk. The existing tools do not integrate static as well as dynamic approaches. This paper ... -
Desarrollo de relaciones interempresariales de colaboración: el caso de una empresa de componentes de automoción
Anaya Rodríguez, Maite; Morales-López, Nekane; Martínez Chávez, Mariangélica; Iriarte, Ion; Mazmela Etxabe, Maitane (AEIPRO, 2019)The competitiveness of companies depends to a large extent on the ability to respond to the needs of their customers. These needs are increasingly demanding and complex to resolve, translating to the rest of the agents in ... -
Diseño como habilitador para el cambio: modelo para la medición del impacto del diseño en empresas de servicios
Legarda, Iker; Iriarte, Ion; Olarte Rodríguez, Raquel; Uranga Izaguirre, Maitane; Justel Lozano, Daniel (AEIPRO, 2021)Design is a human centred creative approach that transforms and improves organizational capabilities for innovation and strategic decision-making. The aim of this research is to identify the impact of design, in particular ... -
Gaining patient experience insights: An integrated and multi-levelled framework of information
Garcia-Lopez, Maitane; Val, Ester; Iriarte, Ion; Olarte Rodríguez, Raquel (Academy for Design Innovation Management (ADIM), 2019)Taking patient experience as a basis, this paper introduces a theoretical framework, to capture insights leading to new technological healthcare solutions. Targeting a recently diagnosed type 1 diabetes ... -
Hacia un modelo cuantitativo de Personas
González de Heredia López de Sabando, Arantxa; Justel Lozano, Daniel; Iriarte, Ion; Beitia, Amaia (AEIPRO, 2018)La herramienta Personas es una herramienta extendida en el mundo del diseño de producto y el diseño web. En los últimos años nuevas disciplinas como el diseño de servicios y el diseño estratégico han hecho que las herramientas ... -
Human-Centred Design in the context of Servitization in Industry 4.0: A Collaborative Approach
Nguyen Ngoc, Hien; Lasa, Ganix; Iriarte, Ion (2021)The competitiveness of the business today will depend on empowering hu-man intelligence and creativity, capturing and capitalizing on available infor-mation and knowledge for the total product and service lifecycle. To ... -
Integrando las dimensiones de la experiencia de paciente en proyectos de diseño centrado en las personas
Garcia-Lopez, Maitane; González de Heredia López de Sabando, Arantxa; Val, Ester; Iriarte, Ion (AEIPRO, 2020)Diversas investigaciones apuntan que una eXperiencia de Paciente (PX) positiva mejora los resultados de salud y la rentabilidad de los centros médicos. Uno de los enfoques utilizados para mejorar la PX es el diseño centrado ... -
Liminal Spaces and Human-Centred Design (HCD) for Resilient Business Models
Atxa Gamboa, Ariane; Iriarte, Ion; Legarda, Iker (Mondragon Unibertsitatea, 2024) -
An overview of Industry 4.0 Applications for Advanced Maintenance Services
Nguyen Ngoc, Hien; Lasa, Ganix; Iriarte, Ion (Elsevier B.V., 2022)Manufacturing today has experienced dynamic changes imposed by social-technical systems that address economic, social and sustainable requirements. Furthermore, the technologies in Industry 4.0 have also brought many smart ... -
Personas for policy-making and healthcare design
González de Heredia López de Sabando, Arantxa; Justel Lozano, Daniel; Iriarte, Ion (University of Zagreb, 2018)The tool Personas has been used by different research teams to represent diversity among elderly people. This tool has been widely used in the discipline of product and service design and in recent years has spread to other ... -
Revisión Crítica del Uso del Patient Journey Map en el Diseño Centrado en las Personas
Garcia-Lopez, Maitane; Val, Ester; Iriarte, Ion; Gonzalez-de-Heredia, Arantxa (AEIPRO, 2021)Recent studies indicate that a positive Patient eXperience (PX) leads to a faster patient recovery, greater safety and lower costs for the healthcare system. Therefore, PX design is fundamental for hospitals service delivery. ... -
Visión del Diseño Inclusivo en España
Gonzalez-de-Heredia, Arantxa; Justel Lozano, Daniel; Iriarte, Ion (AEIPRO, 2017)In a global world, where cultures intertwine and where many countries see their population aging, many people is excluded by traditional products and services. Spain is not an exception and there are groups of people that ...