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    • Personas for policy-making and healthcare design 

      González de Heredia López de Sabando, Arantxa; Justel Lozano, Daniel; Iriarte, Ion (University of Zagreb, 2018)
      The tool Personas has been used by different research teams to represent diversity among elderly people. This tool has been widely used in the discipline of product and service design and in recent years has spread to other ...