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Beyond customer satisfaction. Supporting organisational change through Service Design. A case study in the insurance industry
(Taylor & Francis, 2017)
Insurance companies are in the midst of massive disruptive change occurring as a result of new consumption models and technologies. Companies unable to keep up with the rapid pace of change run the risk of disappearing. ...
A Framework For Product Design Based On Semantic Attribution Process
(Taylor & Francis, 2017)
Existing brands already have certain products that generate a particular experience in customer minds. Every time a customer’s interacts with of brand’s products and related touchpoints, the customer form an idea about the ...
Microstructure based flow stress model to predict machinability in ferrite–pearlite steels
(Elsevier Ltd., 2019)
A new flow stress model is proposed to describe the behaviour of ferrite–pearlite steels based on microstructure properties, including the effect of high strains, strain rates and temperatures. The model introduces strain ...
Hardware-in-the-loop performance analysis of a railway traction system under sensor faults
(IET, 2019)
Fault mode and effects analysis (FMEA) has been used during decades for analysing the effects of faults in different applications. Initially, FMEA based on risk priority numbers provided information about the effects in ...
Effects of manufacturing tolerances of permanent magnets in fractional slot permanent magnet synchronous machines
(IET, 2019)
The fractional slot permanent magnet synchronous machines are well-known for their low torque ripple. However, in mass-production machines, not all the permanent magnets are identical due to the manufacturing tolerances ...
Removing piston-driven mechanical chest compression artefacts from the ECG
(CinC Computing In Cardiology, 2017)
Piston-driven mechanical chest compression (CC) devices induce a quasi-periodic artefact in the ECG, making rhythm diagnosis unreliable. Data from 230 out-of-hospital cardiac arrest (OHCA) patients were collected in which ...
Experimental and numerical dynamic analysis of press-formeda viscoelastic sanwich structures
(Mondragon Unibertsitatea. Goi Eskola Politeknikoa, 2011)
This dissertation presents the experimental and numerical dynamic analysis of press-formed viscoelastic sandwich structures composed by two thin metallic face layers and a constrained viscoelastic film. Such structures can ...
A methodology for designing layered ontology structures
(Mondragon Unibertsitatea. Goi Eskola Politeknikoa., 2019-11)
Semantic ontologies represent the knowledge from different domains, which is used as a knowledge base by intelligent agents. The creation of ontologies by different developers leads to heterogeneous ontologies, which hampers ...
Factor Graph Based Detection Schemes for Mobile Terrestrial DVB Systems with Long OFDM Blocks
(Mondragon Unibertsitatea. Goi Eskola Politeknikoa, 2012)
This PhD dissertation analyzes the performance of second generation digital video broadcasting (DVB) systems in mobile terrestrial environments and proposes an iterative detection algorithm based on factor graphs (FG) to ...
Desarrollo de un software de cribado automático de retinopatía diabéticaDevelopment of automatic diabetic retinopathy screening software
(Ubiquity Press, 2019)
Introducción: Los programas de cribado sistemático de retinopatía son efectivos para evitar la ceguera causada por la Diabetes Mellitus (DM). La utilización de métodos avanzados de Inteligencia Artificial (IA) posibilitan ...