Relationship between the use of ICT and the degree and type of diversification

Abstract

Advances in information and communication technologies (ICT) has given way to a new genre of opportunities for companies expanding their horizons to explore new markets and to diversify their business. In this sense, the present study analyzes the impact that the use of ICT has on the degree and type of diversification of small and medium enterprises (SMEs). From a sample of 95 companies in the autonomous community of the Basque Country, it is evident that diversified companies show a higher level of use of ICT and this resource positively affects the degree of international diversification and the degree of relationship of business.