Exploring why established companies need service design. The case of two basque service organizations = El caso de dos empresas vascas en busca de capacidades para el diseño de servicios: razones clave

Legarda Gabiria, Iker; Justel Lozano, Daniel; Iriarte Azpiazu, Ion; Hoveskog, Maya

dc.rights.license	Attribution-NonCommercial-NoDerivatives 4.0 International
dc.contributor.author	Legarda Gabiria, Iker
dc.contributor.author	Justel Lozano, Daniel
dc.contributor.author	Iriarte Azpiazu, Ion
dc.contributor.author	Hoveskog, Maya
dc.date.accessioned	2026-04-20T07:20:33Z
dc.date.available	2026-04-20T07:20:33Z
dc.date.issued	2019
dc.identifier	http://dspace.aeipro.com/xmlui/handle/123456789/2384
dc.identifier.isbn	978-84-09-13557-8
dc.identifier.other	https://katalogoa.mondragon.edu/janium-bin/janium_login_opac.pl?find&ficha_no=152227
dc.identifier.uri	https://hdl.handle.net/20.500.11984/14107
dc.format.extent	p.
dc.language.iso	eng
dc.publisher	AEIPRO
dc.rights	© 2019
dc.rights.uri	https://creativecommons.org/licenses/by-nc-nd/4.0/
dc.title	Exploring why established companies need service design. The case of two basque service organizations = El caso de dos empresas vascas en busca de capacidades para el diseño de servicios: razones clave
dcterms.accessRights	http://purl.org/coar/access_right/c_abf2
dcterms.source	Congreso Internacional de Dirección e Ingeniería de Proyectos (CIDIP) = International Congress on Project Management and Engineering (ICPME)
local.contributor.group	Centro de Innovación en Diseño
local.description.peerreviewed	true
local.contributor.otherinstitution	https://ror.org/03h0qfp10
local.contributor.otherinstitution	https://ror.org/00wvqgd19
local.source.details	23. Pp. 2113-2125. Málaga, 10-12 de julio
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