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    • Addressing the Patient Experience through Human-Centred Design: A Scoping Review 

      Garcia-Lopez, Maitane; Val, Ester; Iriarte, Ion; Gonzalez-de-Heredia, Arantxa (Ubiquity Press, 2023)
    • Analysis of the pilot survey INKLUGI about aging and disabilities to promote Inclusive Design in industry 

      Gonzalez-de-Heredia, Arantxa; Justel Lozano, Daniel; Iriarte, Ion; Beitia, Amaia (Routledge, 2019)
      This study is part of the project INKLUGI. The main objective of the project is to create new tools that help to introduce Inclusive Design methods in the industry of the region of Gipuzkoa. To make companies understand ...
    • Análisis bibliométrico de herramientas de evaluación de la accesibilidad de las interfaces de los productos de consumo 

      Beitia, Amaia; Justel Lozano, Daniel; Gonzalez-de-Heredia, Arantxa (AEIPRO, 2021)
      With the aging of the population the design of products whose interfaces are accessible becomes necessary. In this way as many people as possible could interact with the products. Inclusive Design works with this approach ...
    • Análisis de accesiblidad en interfaces de lavadoras 

      Beitia, Amaia; Gonzalez-de-Heredia, Arantxa; Justel Lozano, Daniel; Alonso Ocariz, Beatriz (AEIPRO, 2019)
      The interaction with consume products has been changing due to the development of the technology, which often turns out to be a barrier rather than an opportunity for people with disabilities. Appliances in general and ...
    • Characterisation of accessibility guidelines for digital technologies 

      Etxabe, Amaia; Beitia, Amaia; Gonzalez-de-Heredia, Arantxa; Justel Lozano, Daniel (Springer Nature, 2025)
      In contemporary society, technological advances play a crucial role in daily life. Digital inclusion is essential to ensure that the maximum number of people benefit from the opportunities these technologies offer. However, ...
    • Consideraciones para el uso de interfaces multimodales en entornos sensibles: caso de estudio en el cuidado de las personas mayores 

      Etxabe, Amaia; Beitia, Amaia; Gonzalez-de-Heredia, Arantxa; Justel Lozano, Daniel (Interacción 2024, 2024)
      Este estudio se centra en mejorar la eficiencia en la gestión interna de un centro gerontológico a través de interfaces multimodales, con el propósito de ganar tiempo de valor y fomentar el modelo de la Atención Centrada ...
    • Development and validation of Human-Robot Experience (HUROX) questionnaire for industrial collaborative contexts 

      Apraiz Iriarte, Ainhoa; Lasa, Ganix; Mazmela Etxabe, Maitane; Escallada Lopez, Oscar; Gonzalez-de-Heredia, Arantxa (AEIPRO, 2023)
      An increasing number of robots are being implemented in Industry 5.0, which aims to put the well-being of the operators at the centre. From a human-centred design perspective, it is crucial to assess the perception and ...
    • Diversidad, accesibilidad y diseño inclusivo de los entornos de trabajo en la Industria 5.0 

      Gonzalez-de-Heredia, Arantxa; Beitia, Amaia; Lasa, Ganix; Mazmela Etxabe, Maitane; Etxabe, Amaia (AEIPRO, 2023)
    • Hedonomic pyramid to enhance student experience in higher education: a conceptual framework 

      Apraiz, Ainhoa; Sanchez Dominguez, Paula; Justel Lozano, Daniel; Gonzalez-de-Heredia, Arantxa (Universitat Politècnica de València, 2025)
      This paper introduces the Hedonomic Pyramid as a conceptual framework for enhancing the Student Experience (SX) in Higher Education (HE). Based on Maslow’s hierarchy of needs, it structures SX into five hierarchical levels: ...
    • Human-centered industry: integrating industry 5.0 principles and inclusive design for sustainable innovation 

      Lasa, Ganix; Mazmela Etxabe, Maitane; Gonzalez-de-Heredia, Arantxa; Escallada Lopez, Oscar; Nguyen Ngoc, Hien (2024)
    • INKLUDIRE: Clasificación y validación de directrices para el Diseño Inclusivo de productos de consumo 

      Etxabe, Amaia; Beitia, Amaia; Gonzalez-de-Heredia, Arantxa; Justel Lozano, Daniel (AEIPRO, 2024)
      This article introduces the INKLUDIRE Inclusive Design guidelines, a compilation aimed at facilitating the design of accessible consumer products. Its primary objective is to provide designers with an easily applicable ...
    • Integración de aspectos de envejecimiento en la metodología de innovación centrada en las personas del DBZ 

      Gonzalez-de-Heredia, Arantxa (Mondragon Unibertsitatea. Goi Eskola Politeknikoa, 2022)
      The ageing of the population is one of the most important challenges facing today's society worldwide. The challenge of demographic change affects all areas of life and the fact that in a few years' time the population ...
    • Revisión Crítica del Uso del Patient Journey Map en el Diseño Centrado en las Personas 

      Garcia-Lopez, Maitane; Val, Ester; Iriarte, Ion; Gonzalez-de-Heredia, Arantxa (AEIPRO, 2021)
      Recent studies indicate that a positive Patient eXperience (PX) leads to a faster patient recovery, greater safety and lower costs for the healthcare system. Therefore, PX design is fundamental for hospitals service delivery. ...
    • Visión del Diseño Inclusivo en España 

      Gonzalez-de-Heredia, Arantxa; Justel Lozano, Daniel; Iriarte, Ion (AEIPRO, 2017)
      In a global world, where cultures intertwine and where many countries see their population aging, many people is excluded by traditional products and services. Spain is not an exception and there are groups of people that ...

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