Browsing by Published at "The TQM Journal"

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Continuous improvement framework to develop cultural change: case study, capital goods company

Unzueta, Gorka; Esnaola, Aritz; Eguren, Jose Alberto (Emerald Publishing Limited, 2020)

In this study, a frame of reference was developed to adapt and execute a continuous improvement process (CIP) for reinforcing a continuous improvement (CI) culture in an organisation. The study was undertaken in a mature ...