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Human-centered design for advanced services: A multidimensional design methodology
(Elsevier, 2022)
Advanced services have caught the attention of industries and academics as a way to exploit new customer value propositions. However, the existing design methodologies for advanced services are limited to partially addressing ...
Datasets of skills-rating questionnaires for advanced service design through expert knowledge elicitation
(Springer Nature, 2022)
This article presents a dataset of service design skills which service design experts value as important requirements for design team members. Purposive sampling and a chain referral approach were used to recruit appropriate ...
Human‑centred design in industry 4.0: case study review and opportunities for future research
(Springer, 2021)
The transition to industry 4.0 has impacted factories, but it also afects the entire value chain. In this sense, human-centred factors play a core role in transitioning to sustainable manufacturing processes and consumption. ...
Development of a new set of Heuristics for the evaluation of Human-Robot Interaction in industrial settings: Heuristics Robots Experience (HEUROBOX)
(Frontiers, 2023)
Humans and robots will increasingly have to work together in the new industrial context. Therefore, it is necessary to improve the User Experience, Technology Acceptance, and overall wellbeing to achieve a smoother and ...