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Human-centered design for advanced services: A multidimensional design methodology
(Elsevier, 2022)
Advanced services have caught the attention of industries and academics as a way to exploit new customer value propositions. However, the existing design methodologies for advanced services are limited to partially addressing ...
Datasets of skills-rating questionnaires for advanced service design through expert knowledge elicitation
(Springer Nature, 2022)
This article presents a dataset of service design skills which service design experts value as important requirements for design team members. Purposive sampling and a chain referral approach were used to recruit appropriate ...
Context-awareness for the design of Smart-product service systems: Literature review
(Elsevier, 2022)
Smart-Product Service Systems (S-PSS) emerge as a novel strategy to integrate smart products with advanced digital capabilities and their related e-services to satisfy user’s needs in highly context-dependent environments. ...
How-to conduct a systematic literature review: A quick guide for computer science research
(Elsevier, 2022)
Performing a literature review is a critical first step in research to understanding the state-of-the-art and identifying gaps and challenges in the field. A systematic literature review is a method which sets out a series ...