Simple record

dc.rights.licenseAttribution 4.0 International*
dc.contributor.authorIriarte, Ion
dc.contributor.authorNguyen Ngoc, Hien
dc.contributor.authorLegarda, Iker
dc.contributor.authorUranga Izaguirre, Maitane
dc.contributor.authorNazabal, Maite
dc.contributor.authorAtxa Gamboa, Ariane
dc.contributor.otherHoveskog, Maya
dc.date.accessioned2023-03-20T08:32:17Z
dc.date.available2023-03-20T08:32:17Z
dc.date.issued2023
dc.identifier.issn1873-2062en
dc.identifier.otherhttps://katalogoa.mondragon.edu/janium-bin/janium_login_opac.pl?find&ficha_no=171916en
dc.identifier.urihttps://hdl.handle.net/20.500.11984/6045
dc.description.abstractIndustry 4.0 provides increasing opportunities for manufacturing companies in servitization, which has led to the emergence of digital servitization. Several single case studies have suggested service design as a means to advanced services value proposition design in digital servitization. However, these case studies are context-constrained, while multicase studies investigating the impact of service design on digital servitization remain sparse. In the present study, we examined, over two and a half years, the application of service design for advanced services value proposition design in a multicase study of 10 manufacturers engaged in digital servitization. By applying a research through design method, we studied the impact of service design on the digital servitization process and identified the types of events that shape the advanced services value proposition design. As a result, this research provides further insights into the impact of service design on digital servitization in the manufacturing context and offers new avenues for further research in the field.en
dc.description.sponsorshipDiputación Foral de Gipuzkoaes
dc.description.sponsorshipSwedish Knowledge Foundationen
dc.language.isoengen
dc.publisherElsevieren
dc.rights© 2023 The Authorsen
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/*
dc.subjectDigital servitizationen
dc.subjectService designen
dc.subjectAdvanced servicesen
dc.subjectValue proposition designen
dc.subjectIndustry 4.0en
dc.subjectODS 8 Trabajo decente y crecimiento económicoes
dc.subjectODS 9 Industria, innovación e infraestructuraes
dc.titleService design for digital servitization: Facilitating manufacturers' advanced services value proposition design in the context of Industry 4.0en
dcterms.accessRightshttp://purl.org/coar/access_right/c_abf2en
dcterms.sourceIndustrial Marketing Managementen
local.contributor.groupCentro de Innovación en Diseñoes
local.description.peerreviewedtrueen
local.description.publicationfirstpage96en
local.description.publicationlastpage116en
local.identifier.doihttps://doi.org/10.1016/j.indmarman.2023.02.015en
local.rights.publicationfeeAPCen
local.rights.publicationfeeamount2590 EURen
local.contributor.otherinstitutionhttps://ror.org/03h0qfp10es
local.source.detailsVol. 110en
oaire.format.mimetypeapplication/pdfen
oaire.file$DSPACE\assetstoreen
oaire.resourceTypehttp://purl.org/coar/resource_type/c_6501en
oaire.versionhttp://purl.org/coar/version/c_970fb48d4fbd8a85en


Files in this item

Thumbnail
Thumbnail

This item appears in the following Collection(s)

Simple record

Attribution 4.0 International
Except where otherwise noted, this item's license is described as Attribution 4.0 International