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Title
UX-for Smart-PSS: Towards a Context-Aware FrameworkAuthor (from another institution)
Published Date
2022Publisher
SCITEPRESSKeywords
S-PSSContext-awareness
user experience
Recommendation System
Abstract
Smart-product service systems are a business strategy that combines product and service into one value proposition. The user experience of digital services and the smart product can be a clear differe ... [+]
Smart-product service systems are a business strategy that combines product and service into one value proposition. The user experience of digital services and the smart product can be a clear differentiator among competitors to achieve economically sustainable solutions. Hence, offering a more personalized experience is an important aspect of S-PSS. This paper aims to provide a theoretical framework for a context-aware user experience in S-PSS by providing adaptive and personalized services to the users according to their needs in a given context, by exploiting the digital capabilities of smart products and referring to the use of recommendation systems. The paper presents an application scenario using a smart-wearable as an example of a product-oriented PSS to better describe the framework and each component while stating the future challenges. [-]
Publisher’s version
https://doi.org/10.5220/0011379700003323ISBN
978-989-758-609-5ISSN
2184-3244Published at
Proceedings of the 6th International Conference on Computer-Human Interaction Research and Applications (CHIRA) Valletta, Malta. 27-28 October 2022. Pp. 113-120. Hugo Plácido da Silva et al. (ed.). SciTePress, 2022Document type
Conference paper
Version
Published
Rights
© 2022 SCITPRESSAccess
Open AccessCollections
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