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dc.rights.licenseAttribution-NonCommercial-NoDerivatives 4.0 International*
dc.contributor.authorGonzález de Heredia López de Sabando, Arantxa
dc.contributor.otherGoodman-Deane, Joy
dc.contributor.otherWaller, Sam
dc.contributor.otherDemin, Dana
dc.contributor.otherBradley, Mike
dc.contributor.otherClarkson, P. John
dc.description.abstractExclusion assessment is a powerful method for assessing inclusivity in a quantitative way. However, its focus on capability data makes it difficult to consider the effect of other factors such as different ways of using a product. We propose addressing this by combining exclusion assessment with quantitative personas. Each persona represents a group of people with similar capabilities, and is enhanced with other personal information. The capabilities of each persona are compared against the product demands to assess whether they (and thus the group they represent) could do a task. The additional persona information helps to determine how they approach and conduct the task. By examining personas that cover the whole of the target population, it is possible to estimate the proportion of that population who could complete the task. We present a proof-of-concept study using personas created from Disability Follow-up Survey data. These were used to assess the task of carrying a tray of food across a cafe, taking into account how using mobility aids restricts hand use.en
dc.publisherDesign Research Society DRSen
dc.titleEvaluating inclusivity using quantitative personasen
dcterms.sourceDesign Research Society. Limerick. 25-28 June, 2018en
local.contributor.groupInnovación en diseño industriales

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Attribution-NonCommercial-NoDerivatives 4.0 International
Except where otherwise noted, this item's license is described as Attribution-NonCommercial-NoDerivatives 4.0 International