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2-tik 1-2 emaitza erakusten
Gaining patient experience insights: An integrated and multi-levelled framework of information
(Academy for Design Innovation Management (ADIM), 2019)
Taking patient experience as a basis, this paper introduces a theoretical framework, to capture insights leading to new technological healthcare solutions. Targeting a recently diagnosed type 1 diabetes ...
Revisión Crítica del Uso del Patient Journey Map en el Diseño Centrado en las PersonasPatient Journey Mapping in human-centered design: a critical review
(AEIPRO, 2021)
Recent studies indicate that a positive Patient eXperience (PX) leads to a faster patient recovery, greater safety and lower costs for the healthcare system. Therefore, PX design is fundamental for hospitals service delivery. ...