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Revisión Crítica del Uso del Patient Journey Map en el Diseño Centrado en las PersonasPatient Journey Mapping in human-centered design: a critical review
(AEIPRO, 2021)
Recent studies indicate that a positive Patient eXperience (PX) leads to a faster patient recovery, greater safety and lower costs for the healthcare system. Therefore, PX design is fundamental for hospitals service delivery. ...
Visión del Diseño Inclusivo en EspañaVision about Inclusive Design in Spain
(AEIPRO, 2017)
In a global world, where cultures intertwine and where many countries see their population aging, many people is excluded by traditional products and services. Spain is not an exception and there are groups of people that ...