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Human‑centred design in industry 4.0: case study review and opportunities for future research
(Springer, 2021)
The transition to industry 4.0 has impacted factories, but it also afects the entire value chain. In this sense, human-centred factors play a core role in transitioning to sustainable manufacturing processes and consumption. ...
Service design for digital servitization: Facilitating manufacturers' advanced services value proposition design in the context of Industry 4.0
(Elsevier, 2023)
Industry 4.0 provides increasing opportunities for manufacturing companies in servitization, which has led to the emergence of digital servitization. Several single case studies have suggested service design as a means to ...
