Zerrendatu honen arabera: egilea "e249438375086e3da4405a4c93347745"
-
Datasets of skills-rating questionnaires for advanced service design through expert knowledge elicitation
Nguyen Ngoc, Hien; Lasa, Ganix; Iriarte, Ion; Atxa Gamboa, Ariane (Springer Nature, 2022)This article presents a dataset of service design skills which service design experts value as important requirements for design team members. Purposive sampling and a chain referral approach were used to recruit appropriate ... -
Development of a new set of Heuristics for the evaluation of Human-Robot Interaction in industrial settings: Heuristics Robots Experience (HEUROBOX)
Apraiz Iriarte, Ainhoa; Lasa, Ganix; Mazmela Etxabe, Maitane; Nguyen Ngoc, Hien (Frontiers, 2023)Humans and robots will increasingly have to work together in the new industrial context. Therefore, it is necessary to improve the User Experience, Technology Acceptance, and overall wellbeing to achieve a smoother and ... -
Human-centered design for advanced services: A multidimensional design methodology
Nguyen Ngoc, Hien; Lasa, Ganix; Iriarte, Ion; Atxa Gamboa, Ariane (Elsevier, 2022)Advanced services have caught the attention of industries and academics as a way to exploit new customer value propositions. However, the existing design methodologies for advanced services are limited to partially addressing ... -
Human-centered industry: integrating industry 5.0 principles and inclusive design for sustainable innovation
Lasa, Ganix; Mazmela Etxabe, Maitane; Gonzalez-de-Heredia, Arantxa; Escallada Lopez, Oscar; Nguyen Ngoc, Hien (2024) -
Human-centred design for advanced services: a multidimensional design methodology
Nguyen Ngoc, Hien (Mondragon Unibertsitatea. Goi Eskola Politeknikoa, 2023)Today, product-oriented companies are discovering new value creation methods that enable them to increase customer satisfaction, market share and competitiveness for improved economic returns and sustainability. New value ... -
Human-Centred Design in the context of Servitization in Industry 4.0: A Collaborative Approach
Nguyen Ngoc, Hien; Lasa, Ganix; Iriarte, Ion (2021)The competitiveness of the business today will depend on empowering hu-man intelligence and creativity, capturing and capitalizing on available infor-mation and knowledge for the total product and service lifecycle. To ... -
Human‑centred design in industry 4.0: case study review and opportunities for future research
Nguyen Ngoc, Hien; Lasa, Ganix; Iriarte, Ion (Springer, 2021)The transition to industry 4.0 has impacted factories, but it also afects the entire value chain. In this sense, human-centred factors play a core role in transitioning to sustainable manufacturing processes and consumption. ... -
Integration of Cutting-Edge Interoperability Approaches in Cyber-Physical Production Systems and Industry 4.0
Nguyen Ngoc, Hien (IGI Global, 2021)Interoperability in smart manufacturing refers to how interconnected cyber-physical components exchange information and interact. This is still an exploratory topic, and despite the increasing number of applications, many ... -
A maturity model for the autonomy of manufacturing systems
Nguyen Ngoc, Hien (Springer, 2023)Modern manufacturing has to cope with dynamic and changing circumstances. Market fluctuations, the effects caused by unpredictable material shortages, highly variable product demand, and worker availability all require ... -
An overview of Industry 4.0 Applications for Advanced Maintenance Services
Nguyen Ngoc, Hien; Lasa, Ganix; Iriarte, Ion (Elsevier B.V., 2022)Manufacturing today has experienced dynamic changes imposed by social-technical systems that address economic, social and sustainable requirements. Furthermore, the technologies in Industry 4.0 have also brought many smart ... -
Service design for digital servitization: Facilitating manufacturers' advanced services value proposition design in the context of Industry 4.0
Iriarte, Ion; Nguyen Ngoc, Hien; Legarda, Iker; Uranga Izaguirre, Maitane; Nazabal, Maite; Atxa Gamboa, Ariane (Elsevier, 2023)Industry 4.0 provides increasing opportunities for manufacturing companies in servitization, which has led to the emergence of digital servitization. Several single case studies have suggested service design as a means to ...
